Many small business owners have adopted toll-free telephone numbers as their main contact lines, and each year, many hundreds of small firms follow suit. 1800 numbers were originally restricted to large organizations, as they had huge running costs and had a dedicated customer support team to utilize them effectively.

That is definitely not the case anymore. New innovations in technology like advanced virtual systems can be acquired and installed at a very small cost, making it possible for a small firm to manage an 1800 phone number and more importantly, a rise in incoming business without appearing to be less professional.

Modern telephone systems can efficiently divert telephone calls to the correct business units and use input from the caller to deal with some of the minor capabilities of a phone call center like taking credit card details. Web based platforms do not even require a major financial investment.

An 1800 number can easily become part of a company, resulting in increased business and an extremely professional treatment for each client regardless of industry.

Compared to traditional telephone numbers, it is also very inexpensive to use 1800 phone numbers. As referred to earlier, small firms receive more incoming buyers because of the image and professionalism of these phone numbers.

With hosted platforms, they also reduce costs on each telephone call. This is mainly because of the efficiency of modern-day hosting systems and the fact that busy client service employees waste less time. Toll-free numbers are the most useful way to enhance efficiency in a call center without a massive investment. This makes them suitable for small businesses that have to be competitive on a professional level.

There are many reasons to look into 1800 phone numbers, but small organizations have benefited from the numbers because of the professional image, affordable cost, and high return of these phone numbers.

There are 3 types of toll free phone numbers in Brisbane which includes 1800 phone numbers, 1-300 numbers and 13 telephone numbers.

Toll-free telephone numbers are virtual services that have no infrastructure or wiring needs.

These numbers are typically used to track the success of advertising activities. They are also employed as customer service and support numbers to keep track of and control client contact.

Toll-free telephone numbers have the added advantage of reporting and smart features. Companies also utilize them for internal business contact and additional services.

This post will now go over 1800 numbers and 1300 numbers in more detail.

1800 telephone numbers have ten digits. 1800 telephone numbers are often called free call or toll-free telephone numbers because when dialled from a land phone line the phone call is totally free for the customer. Calls that originate from cellular phones will be billed to the caller at a fee determined by their cell phone carrier.

1-300 telephone numbers also have 10 digits. They are classed as community rate services because when they are dialled from a land phone line the client will be billed for a community telephone call. Phone calls that originate from cellular phones will be charged to the client at a rate determined by their cell phone carrier.

1300 numbers have an additional advantage for the company owner, as a telephone call that starts and ends within the same local area will have a no cost talk-time period of 17 minutes.

This may be ideal for an organization that only services their local region, or a company that has phone calls routed to the caller’s nearest branch or site. In these instances the vast majority of their calls will be free because they will answer in your neighborhood.

13 telephone numbers only have 6 digits but are very similar to 1-300 telephone numbers. A 1300 number however is cheaper to operate than a 13 number.

1300 numbers have become an extremely popular tool in recent years. Companies use a 1-300 telephone number to help create sales calls.

To begin with, let’s clarify what a 1300 phone number actually is. A 1-300 telephone number is a virtual telephone number. Contrary to a normal land telephone line it is not connected to any wiring. A 1300 number is connected to the telephone exchange network only.

A 1300 number can take inbound telephone calls only. You cannot actually make any outbound calls from a 1-300 number. It was not actually built for this function. The 1300 phone number is actually redirected to a cell or land line number.

There are plenty of reasons why companies utilize these types of phone numbers. To begin with a 1300 number makes a small business look larger and more professional. It allows them to contest with the larger sized companies. It even allows them to dominate their competition.

Look at it this way. If you saw two ads in a newspaper, one advertises a mobile phone number and the other one promotes a 1-300 phone number, who would you call first?

For the shopper, calling a 1300 number will cost around 25 cents which is equal to the cost of a local phone call. It is not categorized as a national call which is why they are regarded as toll-free telephone numbers. You just pay a flat fee for the telephone call, not a timed rate.

For the owner of a 1300 number, the first 20 minutes of a community phone call are totally free. This is very useful for firms who only support prospects in a regional area.